Privacy Policy
With this data protection declaration we inform you which personal data we process in connection with our activities and operations, including our devedis website. In particular, we provide information on what personal data we process, for what purpose, how and where. We also provide information about the rights of persons whose data we process.
For individual or additional activities and activities, further data protection declarations as well as other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply.
1. Contact Addresses
Responsibility for the processing of personal data:
devedis AG
Aarbergergasse 46
3011 Bern
We point out if there are others responsible for the processing of personal data in individual cases.
2. Terms and Legal Basis
2.1 Terms
Personal data is any information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.
Processing includes any handling of personal data, irrespective of the means and procedures used, such as querying, matching, adapting, archiving, storing, reading out, disclosing, procuring, recording, collecting, deleting, disclosing, arranging, organising, storing, modifying, disseminating, linking, destroying and using personal data.
2.2 Legal Basis
We process personal data in accordance with Swiss data protection law such as, in particular, the Federal Data Protection Act (FADP) and the Ordinance on Data Protection (FADP).
3. Type, Scope and Purpose
We process those personal data that are necessary to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Such personal data may in particular fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data as well as contract and payment data.
We process personal data for the period of time necessary for the relevant purpose(s) or as required by law. Personal data whose processing is no longer required is anonymised or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transmit it to third parties. Such third parties are, in particular, specialised providers whose services we use. We also guarantee data protection for such third parties.
As a matter of principle, we only process personal data with the consent of the persons concerned. If and to the extent that the processing is permissible for other legal reasons, we may waive the requirement to obtain consent. For example, we may process personal data without consent in order to fulfil a contract, to comply with legal obligations or to protect overriding interests.
In this context, we process in particular information that a data subject voluntarily provides to us when contacting us - for example, by letter, email, instant messaging, contact form, social media or telephone - or when registering for a user account. We may store such information, for example, in an address book, in a customer relationship management system (CRM system) or with comparable tools. If we receive data about other persons, the transmitting persons are obliged to guarantee data protection with regard to these persons and to ensure the accuracy of this personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, if and to the extent that such processing is permitted for legal reasons.
4. Job Applications
We process personal data about applicants to the extent that it is necessary for assessing their suitability for an employment relationship or for the subsequent performance of an employment contract. The necessary personal data results in particular from the information requested, for example in the context of a job advertisement. We also process personal data that applicants voluntarily provide or publish, in particular as part of cover letters, CVs and other application documents as well as online profiles.
We may allow applicants to enter their details into our talent pool so that they can be considered for future vacancies. We may also use such information to maintain contact and provide updates. If we believe that an applicant is eligible for a vacancy based on the information provided, we may notify the applicant accordingly.
We use third party services to advertise vacancies via e-recruitment and to enable and manage applications.
We use in particular:
- JOIN: E-Recruitment; Provider: JOIN Solutions AG (Switzerland); Data protection information: Data protection declaration..
5. Personal Data Abroad
We generally process personal data in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.
We may disclose personal data to all states and territories on earth as well as elsewhere in the universe, provided that the local law guarantees adequate data protection in accordance with a decision of the Swiss Federal Council.
We may disclose personal data to countries whose laws do not ensure adequate data protection, provided that adequate data protection is ensured for other reasons. Appropriate data protection may be ensured, for example, through appropriate contractual agreements, on the basis of standard data protection clauses or with other appropriate guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special data protection requirements are met, for example the express consent of the data subjects or a direct connection with the conclusion or performance of a contract. We will be happy to provide data subjects with information about any guarantees or a copy of any guarantees on request.
6. Rights of Data Subjects
6.1 Data Protection Rights
We grant data subjects all rights under applicable data protection law. In particular, data subjects have the following rights:
- Information: Data subjects can request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects also receive the information necessary to assert their data protection rights and to ensure transparency. This includes the personal data processed as such, but also, among other things, information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects can have inaccurate personal data corrected, incomplete data completed and the processing of their data restricted.
- Deletion and objection: Data subjects can have personal data deleted ("right to be forgotten") and object to the processing of their data with effect for the future.
- Data release and data transfer: Data subjects may request the surrender of personal data or the transfer of their data to another data controller.
We may suspend, restrict or refuse the exercise of the rights of data subjects to the extent permitted by law. We can draw the attention of data subjects to any requirements that must be met in order to exercise their rights under data protection law. For example, we may refuse to provide information in whole or in part with reference to business secrets or the protection of other persons. We may also, for example, refuse to delete personal data in whole or in part with reference to statutory retention obligations.
We may exceptionally provide for costs for the exercise of rights. We inform data subjects in advance of any costs.
We are obliged to take appropriate measures to identify data subjects who request information or assert other rights. Data subjects are obliged to cooperate.
6.2 Right to Complain
Data subjects have the right to enforce their data protection rights through legal channels or to lodge a complaint with a competent data protection supervisory authority.
The data protection supervisory authority for private data controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
7. Data Security
We take suitable technical and organisational measures to ensure data security appropriate to the risk involved. However, we cannot guarantee absolute data security.
Access to our website is via transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers indicate transport encryption with a padlock in the address bar.
Our digital communication is subject - as is basically all digital communication - to mass surveillance without cause or suspicion and other monitoring by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.
8. Use of the Website
8.1 Cookies
We may use cookies. Cookies - our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) - are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.
Cookies can be stored in the browser temporarily as "session cookies" or for a certain period of time as so-called permanent cookies. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. Cookies make it possible in particular to recognise a browser the next time it visits our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
Cookies can be completely or partially deactivated and deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We actively request your express consent to the use of cookies - at least if and to the extent necessary.
In the case of cookies used for performance and reach measurement or for advertising, a general objection ("opt-out") is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
8.2 Server Log Files
We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, website last accessed in the same browser window (referer or referrer).
We store such information, which may also constitute personal data, in server log files. This information is necessary in order to provide our website in a permanent, user-friendly and reliable manner and to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.
8.3 Tracking Pixels
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Pixel counters can be used to collect the same information as server log files.
9. Notifications and Communications
We send notifications and communications by email and via other communication channels such as instant messaging or SMS.
9.1 Performance and Reach Measurement
Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels may also record the use of notifications and messages on a personal basis. We need this statistical recording of usage for performance and reach measurement in order to be able to send notifications and communications effectively and in a user-friendly manner based on the needs and reading habits of the recipients, as well as permanently, securely and reliably.
9.2 Consent and Objection
In principle, you must expressly consent to the use of your e-mail address and other contact addresses, unless the use is permitted for other legal reasons. For any consent we use the "double opt-in" procedure where possible, i.e. you receive an e-mail with a web link which you must click to confirm so that no misuse by unauthorised third parties can take place. We may log such consents including Internet Protocol (IP) address, date and time for evidence and security reasons.
In principle, you can object to receiving notifications and communications such as newsletters at any time. With such an objection, you can at the same time object to the statistical recording of use for performance and reach measurement. This is without prejudice to necessary notifications and communications in connection with our activities and operations.
9.3 Service Providers for Notifications and Communications
We send notifications and communications using specialist service providers.
10. Social Media
We are present on social media platforms and other online platforms in order to communicate with interested persons and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside of Switzerland.
The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such platforms also apply in each case. These provisions provide information in particular on the rights of data subjects directly vis-à-vis the respective platform, which includes, for example, the right to information.
11. Third Party Services
We use services from specialised third parties to enable us to carry out our activities and operations in a durable, user-friendly, secure and reliable manner. With such services, we can, among other things, embed functions and content in our website. In the case of such embedding, the services used record the Internet Protocol (IP) addresses of the users at least temporarily for technically compelling reasons.
For necessary security-related, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised or pseudonymised form. This is, for example, performance or usage data in order to be able to offer the respective service.
In particular, we use:
- Services of Google: Providers: Google LLC (USA) / Google Ireland Limited (Irland) for users in the European Economic Area (EEA) and Switzerland; General information on data protection:: «Privacy and security principles», data protection statement, «Google is committed to complying with applicable data protection laws», «Guide to data protection in Google products», «How we use data from websites or apps on or in which our services are used» (Information fromGoogle), «Types of cookies and other technologies used by Google», «Personalised advertising» (activation / deactivation / settings).
- Services from Microsoft: Providers: Microsoft Corporation (USA) / Microsoft Ireland Operations Limited (Irland) for users in the European Economic Area (EEA), the United Kingdom and Switzerland; General information on data protection: «Data protection at Microsoft», «Data protection and privacy (Trust Center)», privacy statement, data protection dashboard (data and privacy settings).
11.1 Digital Infrastructure
We use the services of specialised third parties to provide us with the digital infrastructure we need in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.
In particular, we use:
- Google Cloud including Google Cloud Platform (GCP):storage space and other infrastructure; Google Cloud-specific providers: or users in the European Economic Area (EEA) and Switzerland (see «Google Contracting Entity» for providers in other countries); Google Cloud-specific information: «Privacy Resource Center», «Privacy», «Compliance Resource Center», «Trust and Security».
11.2 Contact Options
We use services from selected providers to better communicate with third parties such as potential and existing customers.
We use in particular:
- bexio: Customer-Relationship-Management (CRM); Provider: bexio AG (Schweiz); Data protection information: Data protection declaration, «Cloud and data security», «Data security - definition and measures for companies».
11.3 Appointment Scheduling
We use the services of specialised third parties to schedule appointments online, for example for meetings. In addition to this data protection declaration, any directly visible conditions of the services used, such as terms of use or data protection declarations, also apply.
We use in particular:
- Google Calendar: Online scheduling; provider: Google; Google Calendar-specific information: «Scheduling with Google Calendar», «Data protection in Google Calendar».
11.4 Audio and Video Conferencing
We use specialised audio and video conferencing services to communicate online. We can use them, for example, to hold virtual meetings or to conduct online lessons and webinars. For participation in audio and video conferences, the legal texts of the individual services such as data protection declarations and terms of use apply in addition.
Depending on the life situation, we recommend muting the microphone by default when participating in audio or video conferences as well as blurring the background or having a virtual background superimposed.
We use in particular:
- Google Meet: Video conferencing; provider: Google; Google Meet-specific information: «Google Meet - Security and privacy for users».
11.5 Online Collaboration
We use services of third parties to enable online collaboration. In addition to this data protection declaration, any directly visible conditions of the services used, such as terms of use or data protection declarations, also apply in each case.
11.6 Social Media Functions and Social Media Content
We use third-party services and plugins to embed functions and content from social media platforms and to enable the sharing of content on social media platforms and in other ways.
In particular, we use:
- Facebook (Social Plugins): Embedding of Facebook functions and Facebook content, for example "Like" or "Share"; provider: Meta Platforms Ireland Limited (Irland) and other Meta companies (including in the USA); information on data protection: Data protection declaration..
- LinkedIn Consumer Solutions Platform: Embedding of functions and content from LinkedIn, for example with Plugins such as «Share Plugin»; Providers: Microsoft; LinkedIn-specific information: «Privacy», privacy policy, cookie policy, cookie management / objection to email and SMS communication from LinkedIn, objection to interest-based advertising.
- Twitter for Websites: Integration of functions and content from Twitter, for example embedded tweets or "Follow" and "Tweet" buttons; Twitter International Unlimited Company (Ireland) for users in the European Economic Area (EEA), the United Kingdom and Switzerland / X Corp. (USA) in the rest of the world; Information on data protection: Privacy policy, «Additional information on data processing», «Privacy [...] on Twitter for websites», «Personalisation based on derived identity», «Privacy controls for personalised ads».
11.7 Maps
We use third party services to embed maps on our website.
In particular, we use:
- Google Maps including Google Maps Platform: Map service provider: Google; Google Maps-specific information: «How Google uses location information».
11.8 Digital Audio and Video Content
We use services from specialised third parties to enable the direct playback of digital audio and video content such as music or podcasts.
In particular, we use:
- YouTube: Video-Platform; Provider: Google; YouTube-specific information: «Privacy and Security Center», «My Data on YouTube».
11.9 Fonts
We use third party services to embed selected fonts as well as icons, logos and symbols on our website.
In particular, we use:
- fonts.com: Fonts; Anbieterin: Monotype Imaging Holdings Inc. (USA); information on data protection: «Your Privacy», data protection declaration, «Privacy Policy on Tracking Web Fonts».
11.10 Advertising
We use the option of displaying targeted advertising for our activities and operations on third parties such as social media platforms and search engines.
With such advertising, we would like to reach in particular people who are already interested in our activities and operations or who might be interested in them (remarketing and targeting). For this purpose, we may transmit corresponding - possibly also personal - information to third parties that enable such advertising. We can also determine whether our advertising is successful, i.e. in particular whether it leads to visits to our website (conversion tracking).
Third parties with whom we advertise and where you are registered as a user may be able to assign the use of our online offer to your profile there.
We use in particular:
- Facebook Advertising (Facebook Ads): Social media advertising; provider: Meta Platforms Ireland Limited (Ireland) and other Meta companies (including in the USA); data protection information: Remarketing and Targetingin particular with the Facebook pixel, as well as Custom Audiences including Lookalike Audiences, data protection statement, «advertising preferences» (user registration required).
- Google Ads: Search engine advertising; provider: Google; Google Ads-specific claims: Advertising based on search queries, among other things, using different domain names - in particular doubleclick.net, googleadservices.com and googlesyndication.com - for Google Ads, «Advertising» (Google), «Why am I seeing a particular ad?».
- LinkedIn Ads: Social media advertising; Provider: LinkedIn Corporation (USA) / LinkedIn Ireland Unlimited Company (Ireland); Data protection details: Remarketing and targeting in particular with the LinkedIn Insight Tag, «Data protection», Privacy policy, Cookie policy, Objection to personalised advertising.
- Microsoft Advertising: Search engine advertising on Bing, DuckDuckGo and Yahoo!; provider: Microsoft; Microsoft Advertising-specific information: «Microsoft Advertising Privacy Policy», «Microsoft Advertising Policy: Legal, Privacy and Security», «Advertising Settings» (objection to personalised advertising).
12. Success and Reach Measurement
We try to determine how our online offer is used. In this context, we can, for example, measure the success and reach of our activities and operations as well as the effect of third-party links to our website. But we can also, for example, try out and compare how different parts or versions of our online offer are used ("A/B test" method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offer.
In most cases, the Internet Protocol (IP) addresses of individual users are stored for the purpose of measuring success and reach. In this case, IP addresses are generally shortened ("IP masking") in order to follow the principle of data economy through the corresponding pseudonymisation.
Cookies may be used for performance and reach measurement and user profiles may be created. Any user profiles created include, for example, the individual pages visited or content viewed on our website, information on the size of the screen or browser window and the - at least approximate - location. In principle, any user profiles are created exclusively in pseudonymised form and are not used to identify individual users. Individual services of third parties with which users are registered can, if necessary, assign the use of our online offer to the user account or user profile with the respective service.
We use in particular:
- Clarity: Recording and analysis of user behaviour on websites; Provider: Microsoft; Clarity-specific information on data protection: «What data does Clarity collect?», «Aufbewahrung von Daten» («Data Retention»), Cookie policy.
- Google Analytics: Performance and reach measurement; provider: Google; Google Analytics-specific data: Measurement also across different browsers and devices (cross-device tracking) as well as with pseudonymised Internet Protocol (IP) addresses, which are only transmitted in full to Google in the USA in exceptional cases, «Data protection», «Browser add-on to deactivate Google Analytics».
- Google Tag Manager: Integration and management of other services for performance and reach measurement as well as other services from Google and third parties; provider: Google; Google Tag Manager-specific information: «Data collected with Google Tag Manager»; further information on data protection can be found with the individual integrated and managed services.
- Plausible Analytics: Performance and reach measurement; provider: Plausible Insights OÜ (Estonia); data protection information: no processing of personal data and no use of cookies, data protection declaration, «Data Policy», «About Plausible Analytics», «Privacy-focused Google Analytics Alternative».
13. Final Terms
We have created this data protection declaration with the data protection generator from Datenschutzpartner. This privacy policy is a machine translation from the German original. In case of uncertainty, the German version applies.
We can adapt and supplement this data protection declaration at any time. We will inform about such adjustments and additions in an appropriate form, in particular by publishing the respective current data protection declaration on our website.